Aastra targets small Call Centres & Remote applications with new Office 1600 IP 'Soft Phone' 
Launched for small call centre capability, Aastra Telecom UK has introduced a brand new Office 1600 IP screen-based Soft Phone with an Open Interface Platform to integrate additional third party applications. The Office 1600 IP Soft Phone further extends the range of IntelliGate IP phone options for remote workers and VoIP applications as well as offering a highly featured screen based phone for office-based departments such as help desks, service centres and sales groups, where accessing databases quickly whilst on the telephone is essential.

Using existing data networks, the IntelliGate Office 1600IP Soft Phone can link from anywhere in the world into the company's central Ascotel IntelliGate telephone system as if it were in the same building. The extended 'group working' capability enables agents to log in and log out and access all the key features they need to efficiently operate a highly professional small call centre at a fraction of the cost of a fully blown ACD system.