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Ascom /Aastra Computer Telephony Integration 

Integration of telephone and computer turns the Ascotel IntelliGate system into a universal digital communication medium. Our new Procall for Ascotel allows for full integration with Microsoft Outlook and Exchange across a network of users for screen dialling, caller details "pop-up" when telephone rings plus on screen indication of which of your colleagues are currently on the phone or out of the office.

Ascotel Intelligate CTI Applications

  • Aastra Call Manager - Intelligent and highly functional screen phone, options include, operator console, ACD server functionality
  • SmartConnect - enables inbound and outbound screen popping to a large range of popular business databases and applications.
  • Office 1600 IP Screenphone - IP based screenphone for on-site and remote office / home-worker based telephony applications

Call Manager - PC based telephony applications (CTI) with every IntelliGate system

The new Ascotel IntelliGate version 6.2 provides Call Manager provides free screenbased telephony applications and and Open Interfaces Platform that opens up the opportunity for new 3rd party CTI and system applications. These include new screenbased operator console options, ACD Call Manager for small call centres and user groups and the new Ofiice 1600IP screenphone

 

Intelligent 'ScreenPhone' with IntelliGate Call Manager

Computer telephony with IntelliGate offers real user benefits and improved productivity. The new IntelliGate Call Manager offers an extensive range of PC based phone system options:

 

ScreenPhone functionality including:

  • Screen based extension status with individual calendar overview option
  • PC dialling & call log (missed, dialled and received call lists)
  • Phone configurator 
  • Office 45 Operator Console - provides a very powerful low cost screen-based operator console option
  • ACD Server
       
    • Agent log in / log out
    • Ideal for small informal call centre applications
    • Supervisor functions with agents status and statistics
     
  • Office 1600IP ScreenPhone - PC based IP terminal, remote or local, supervisor or agent for the home-worker and / or small centre application.

 

See information on:

All Aastra phone systems...

              

Phone Systems/ products

Ascom /Aastra phone systems

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