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Inter-tel Axxess

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The Inter-Tel Axxess phone system... 

Voice Processing

Tightly integrated with the Axxess system, the Voice Processing Unit provides you with an automated call attendant to guide your customers to the person or information they need. This tireless electronic employee answers incoming calls, transfers calls, records messages, returns calls using Caller I.D. and screens calls. No more customers lost in a voice mail maze and no more lost sales because customers can't reach you. Your customers get the information they need, when they want it, 24 hours a day, seven days a week.

Voice Processing Integration Delivers Improved Communications and Customer Satisfaction

Tightly integrated with the Axxess system, the Voice Processing Unit provides you with an automated call attendant to guide your customers to the person or information they need. This tireless electronic employee answers incoming calls, transfers calls, records messages, returns calls using Caller I.D. and screens calls. No more customers lost in a voice mail maze and no more lost sales because customers can't reach you. Your customers get the information they need, when they want it, 24 hours a day, seven days a week.

In addition to automated attendant functions, the Voice Processing Unit also provides enhanced voice mail and the flexibility of Call Routing Announcements for a complete office communications solution. You can pick up voice mail messages from anywhere at any time with a touch-tone phone. You can also use remote delivery to send your voice mail messages to up to 18 different phone numbers; mobile, pager, your home, anywhere. The server to server interface means that a single programming interface can be used to programme both the Axxess system and Voice Processing Unit. This saves time and ensures that Voice Processing and other systems work in harmony.

    Features

  • Provides automated call attendantˇ 

  • Provides 'best of breed' voice mail applications

    Benefits

  • Electronic 'employee' tirelessly answers, screens, transfers calls and records messages 24 hours per day, 7 days per week

 

     System Capacity

  • Ports: Between 4 and 32 channels

  • System Administrator: 1

  • Applications: 150 maximum

  • Audiotex Recordings: up to 500

  • Mailboxes: 2000 maximum

  • Mailbox Types: receive-only, subscriber, system administrator

  • Group Lists: 100 maximum

  • Extension Lists: 2500 entries maximum

  • Members per Group List: 100 maximum

  • Delivery Options: general, private, priority, certified

  • Programmable Numbers for Remote Messaging: 18

Specifications

  • 486 PC compatible 66 MHz or higher

  • IDE drives: 2.0 GB

  • 8 MB RAM/16 MB on systems larger than 16 ports

     Specifications: NT Server

  • 300 MHz or higher

  • 6.4 GB hard drive or larger

  • 64 MB RAM

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Back to all Inter-Tel Axxess Systems...

  

 

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